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Free Delivery
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Buy Direct from the Makers
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Aftersales Support
About Us
Cleva® started small with just two people who shared a passion for building machines from scratch. Today, we have designed, manufactured, and sold more than 82 million vacuum cleaners and garden appliances all over the world.
Our mission is to use our manufacturing expertise to make machines that offer better solutions, available to everyone. No over-engineering. No extravagant price tags.
This mission is the heart of our two emerging brands: Vacmaster® and LawnMaster®.
Cleva is a global manufacturer of award winning vacuum cleaners, air movers and outdoor power equipment. We apply the latest processes and highest standards of engineering to our motor technology, product design and production. The result is a wide range of high-quality products with exceptional performance and durability. We strive to deliver reliable products that households and professionals can depend on for every task.
Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance appliances at affordable prices. Since then we have grown to a 1,200 strong workforce and have manufactured over 65 million appliances. All of which have been designed and manufactured by us, in-house.
Our appliances are now sold in over 97 countries around the world. Earning ourselves a reputation for quality and innovation among some of the biggest brands.
Image: Cleva China Factory, Suzhou Industrial Park, Jiangsu Province
Each product is meticulously designed and manufactured in our state-of-the-art facilities, ensuring consistent quality across our entire range.
Precision Manufacturing
Fully Automated Production
Our investment in cutting-edge automation ensures every product meets our exacting standards. From motor assembly to final testing, we maintain complete control over the manufacturing process.
Human-Centered Design
We bring thoughtful design into daily living through continuous research and testing. Our process:
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Listen to customer needs
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Observe real-world usage
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Test prototypes extensively
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Refine based on feedback
This commitment to user-focused innovation has earned us recognition alongside industry leaders.
Contact Cleva
Detailed Seller Information
Business seller store name:cleva-europe
Business Name: Cleva International Trading Limited.
Trade Register Number: 2571147
Email: serviceeu@cleva.com
Business Address:
18 /F, NAM WO HONG BUILDING 148 WING LOK STREET SHEUNG WAN HK CHINA
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with our Website ’s policies and the applicable rules of EU law.
Global Headquarters
Suzhou Cleva Electric Appliance Co., Ltd
8 Ting Rong Road
Suzhou Industrial Park
Suzhou, Jiangsu 215122
People's Republic of China
Customer Support
EU Service Email: serviceeu@cleva.com
China Factory Service Email: owen_zhu@cleva.com.cn
European VAT Numbers
• France: FR 12899384291
• Germany: DE 342791356
• Italy: IT 05354780289
• Poland: PL 5263481726
Support
Always here to help
We’re here to empower you with the knowledge and solutions to make the most of your machine, and to support you when you just need a helping hand. Our friendly customer service team are here to help.
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01 Guarantee
All Vacmaster and LawnMaster appliances, spare parts and accessories carry a manufacturer guarantee.
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02 Delivery and Returns
2-7 Day Standard Delivery:
Standard delivery lead times are between 2-7 days for mainland European countries.Delivery cost is calculated at the time of purchase and will be displayed at checkout.
Delivery is free.
Non EU member countries could be subject to import duties. Please check this with your customs authority for details.
Returns:
We hope that you are happy with your purchase but if that's not the case, unused, undamaged products can be returned for a refund within 30 days of receipt. -
03 Aftersales Support
Our aim is to keep it personal. Our friendly customer service team are there if you need a helping hand.
